By understanding application usage within an organisation, you can modify your decision-making process to reduce Application Sprawl.
Benchmarking is the practice of comparing business processes and performance metrics to best practices from other companies in the industry. Quality, time, and cost elements are measured and compared.
Benchmarking methodologies use commonly available metrics such as IT labor, hardware and software costs, numbers of devices, and FTE and calculate comparative metrics such as:
Current benchmarking focuses on readily available IT metrics and compares these to similar organisations, typically normalising for variations between different technologies, service delivery models, and skill sets.
This information may be coupled with end-user surveys to try and quantify usage and user experience, asking questions such as:
While traditional benchmarking gives an indication of an application’s value to an organisation, the results are not completely evidence-based.
Merely taking available cost, FTE, and infrastructure metrics and calculating ratios does not provide for the deeper level of analysis required to understand the impact and effect of IT on your business.
Information from user surveys is based on expectations and perception; often with little factual data to substantiate the response.
The lack of transparency in benchmarking activities may not provide enough concrete evidence to pinpoint the causes of inefficiencies in your IT operation.
Introspectus uses evidence-based data to provide for a much deeper level of analysis of your IT environment, such as:
Introspectus data can be combined with commonly available metrics, such as your organisation’s:
As a decision maker within your organisation, Introspectus provides you with information to analyse: